Account Manager (UK)

LOCATION: the Rubicon Project in London, UK

The Account Manager at the Rubicon Project plays a key role in ensuring the overall success of the company. The Account Manager is effectively the general manager of a defined book of business and has top line revenue responsibility. Account Managers are ultimately responsible for ensuring Rubicon exceeds our publisher's expectations in delivering on our core value propositions: making them money, protecting their brand, and saving them time.

Responsibilities

• Work side-by-side with the business development team to pursue new business opportunities and manage existing publisher relationships
• Assist the business development team in communicating the company's value proposition to new clients and large strategic accounts
• Provide end-to-end customer service for all client needs
• Analyze and effectively communicate client program results vs. eCPM goals, based on inventory performance and reporting data
• Manage general and specialized client requests; including site/zone set up, billing inquiries, click activity inquiries, account requests, and feature/product enhancement requests from new and existing clients
• Contribute to internal product development planning

Qualifications

• 5+ yea rs of experience managing internet advertising accounts (ideally, working for an ad network or large web publisher)
• Strong understanding of Internet advertising a must (account set up, inventory and tag management, click reconciliation, etc.)
• Self-starter and demonstrated track-record of executing a project through to successful completion
• Outstanding computer skills including solid knowledge of spreadsheets (MS Excel), word processing (MS Word), and CRM systems (Saleforce.com)
• A bachelor's degree
• Additional European languages would be a bonus

Skills/Personal Characteristics

• Ability to function both independently and as part of a team
• Ability to adapt to a changing environment quickly and easily
• Problem identifier and solver
• Able to handle multiple priorities
• Strong attention to detail and organizational skills
• Outstanding written and verbal communication skills
• Intuitive and creative thinker
• Professional demeanor

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